The Secrets of Successful Selling is a lively, pr... more

The Secrets of Successful Selling is a lively, practical book that gives straightforward and down-to-earth advice on the basic and not-so-basic principles of salesmanship. Not only original and fun, this autobiography of a successful salesman has page after page of tried and tested techniques. Packed with entertaining anecdotes, the book shows how to succeed in each essential stage of the selling process. Written to encourage salespeople at the sharp end, and for sales managers too, there are countless tips, stories and asides to stimulate the readers interest. The Secrets of Successful Selling is for everyone with an interest in or involved in selling whether an eager beginner or a case-hardened sales manager.... less

This book is a suitable text for students taking ... more

This book is a suitable text for students taking courses such as People and Organizations on wider business degrees. Building on the success of the first edition, this revised and updated text reflects the most recent developments in management and leadership and adopts a more international perspective. Key topics include the strategic context, ethics and diversity, the psychological contract, motivation and reward, recruitment and selection and developing for the future. Written in a clear and accessible way, Management & Leadership in Organizations draws on academic theory and research, but balances this with case studies and real-world examples from a wide range of organizations. Further reading and discussion questions challenge and engage students.Key Features Includes latest developments in management & leadership Provides an international perspective Balances academic theory with case studies and real-world examples Written in a clear and accessible way... less