Being a coach is a complex job - maybe you feel y... more

Being a coach is a complex job - maybe you feel you could do with a coach yourself. Whether you are an experienced coach or just starting out, a specialist consultant or a coaching manager, this book will help you to become better and to enjoy it more. And ultimately, it will help you to help the people you are coaching to improve their performance, which, after all, is why you became a coach in the first place.... less

Teamwork is essential for getting things done, ye... more

Teamwork is essential for getting things done, yet many organizations find the process fraught with problems.This clear and practical text brings together theoretical principles, case studies, real-life examples and a toolkit of useful techniques to show how this work. The book demonstrates in detail how to get your team going and keep it on track.... less

Employees are increasingly putting themselves wel... more

Employees are increasingly putting themselves well ahead of their work, and many businesses are struggling to find ways to meet effectively employees needs. This book offers practical, down-to-earth solutions that human resource and general managers can use to reenergise their employees (and themselves!). This book is a wake up call for real people managers from the get real school of management.... less

A unique reference for anyone involved in import,... more

A unique reference for anyone involved in import, export, transportation and the associated documentation. There are of course a huge number of codes and regulations governing international trade finance, many laid down in ICC documentation and provides a simple explanation. In addition it features many terms concerned with international shipping rules and duties applicable in certain parts of the world.... less

A unique reference for anyone involved in import,... more

A unique reference for anyone involved in import, export, transportation and the associated documentation. There are of course a huge number of codes and regulations governing international trade finance, many laid down in ICC documentation and provides a simple explanation. In addition it features many terms concerned with international shipping rules and duties applicable in certain parts of the world.... less

Performance management is about directing and sup... more

Performance management is about directing and supporting employees to work as effectively and efficiently as possible in line with the needs of the organisation. We achieve effective performance management through a variety of tools and interventions at different levels in the organisation. These may include: strategic planning the definition of organisational goals, priorities and values the identification and application of appropriate performance goals and measures for the organisation, for key processes, for functions, and for individual employees appraisal personal development planning learning and development activities various forms of performance-related payThis book aims to help managers by developing a co-ordinated model of performance management that reflects both corporate objectives and key organisational interdependencies. The book is constructed to reflect the process that must underpin strategic performance management.... less