It is important that every adult member of the co... more

It is important that every adult member of the country should have a bank account and be included in maistream banking. Yet, it is well known that a large segment of the population is financially excluded and do not have a bank account. However, the number of people served by the banks is very large. The BSR data published by RBI reveals that there were more than 66 crore deposite accounts and more than 11 crore credit accounts as on March2009. Though it is evident that one person can have multiple accounts, it is seen that commercial banks cater to a large number of customers. This coupled with the fact that banks have near monopoly in offering saving facility to the people has made customer service an important aspect of banking. An efficient and effective customer service is of vital importance in modern day banking. The task becomes all the more challenging as the expectation of the customers have seen paradigm shifts in the recent past. Customers service calls for apporiate soft skills and also a good knowledge of the banking products and processes.... less

Operational Risk is one of the important arms of ... more

Operational Risk is one of the important arms of the risk management triangle, the other two being Credit Risk and Market (Treasury) Risk. Any organisation, particularly in the banking sector, is squarely exposed to operational risks emanating within or outside the organisation.There was no precise definition of operational risk until Basel Accord II came into being in June 2004. For the first time in the history of global banking, operational risk capital charge has been made a mandatory requirement in banking. This certainly puts in a lot of stress and strain on a banks management.The entire gamut of operational risk has been visited and covered in the appropriate chapters of this book. A glossary of terms related to operational risks has been incorporated as a facilitator.Banks, business organisations, practitioners of operational risk discipline and students pursuing courses on Risk Management and Finance Management will find this book useful.... less

This book provides a thorough analysis of capital... more

This book provides a thorough analysis of capital strategies, asset-liabilities management, and lending strategies within the overall framework of a lending organisation. This revised edition discusses topical issues such as the impact of capital regulation on the risk attitude and profitability of banks, strategies to protect banks from a liquidity crisis, and the need for a portfolio approach in developing models for credit exposure and loan management. It is essential reading for researchers, aspiring and practising chartered accountants, bankers, financial analysts, and credit managers... less

This dictionary contains nearly 4,500 definitions... more

This dictionary contains nearly 4,500 definitions of retail and wholesale banking products and concepts. The terms defined are drawn from the many years experience of The Chartered Institute of Bankers and now the Institute of Financial Services in providing qualifications, training and continuing professional development to the financial services industry at all levels. This experience indicates that these are the terms and concepts that are most frequently misunderstood or misinterpreted. Bang-up to date, this dictionary covers the new regulatory environment, EMU and new products and services provided through the increasing use of technology by companies in the financial services industry.... less

The world over there has been a significant thirs... more

The world over there has been a significant thirst for growth of small and medium enterprises (SMEs) mainly in view of this sectors ability to deliver quality products/services at cheaper cost and to provide large scale employment. The Government of India has implemented with effect from 2nd October, 2006 a comprehensive legislation known as Micro, Small and Medium Enterprises Development Act with a view to mitigate the problems of this sector, especially paucity of finance. In light of the above, the book has exhaustively dealt with various aspects of funding the SME sector.... less

Analysis of Financial statements-apragmatic appro... more

Analysis of Financial statements-apragmatic approach *Profit & Loss and Balancesheet items-explained from banking,Accounting Legal & Taxation angles * Window Dressing techniques unveiled *Spreadsheet forecasting and cash budget application illustrated *Decision making in credit-Step by step approach with real life illustrations * Assesment of credit,Operational,Market and country risks-explained in detail * A full module of trade finance (including Documentary Credit... less

Treasury risk management is very crucial in moder... more

Treasury risk management is very crucial in modern banking/financial institution functions the world over, especially as forces of deregulation and globalization gather momentum. Skillful risk management ensures profitability out of market-driven opportunities and this needs articulation. The Basel-II Accord seeks to place significant emphasis on this subject through its Three Pillars. All the essential aspects of treasury risk management and ALM (Asset Liability Management) functions have been covered in the book.This book gives thorough and crisp analysis of market risk segments effecting the financial system. RBI guidelines on market risk management are explained. Risk in mutual fund investment are carefully dealt with. Focal points of existing Basel Accord-I and Basel Accord-II presented in a tabular form.... less

Features *Statutory Central Audit *Statutory Bran... more

Features *Statutory Central Audit *Statutory Branch Audit *Checklist cum Audit Programmes *Reporting Requirements *Disclosure Requirements and Formats *Regulatory requirements of RBI... less

Guide to Bank Audit

Guide to Bank Audit... less

An Authorised Publication of Reserve Bank of Indi

An Authorised Publication of Reserve Bank of India... less