A Guide For Owners And ManagersWhat works for the multi-nationals with all their resources, money, and structures certainly will not work for typical small and medium-sized companies, at least not without being adapted for their needs and resources. This book presents the proven results of such an adaptation process, where small and medium-sized companies have used a combination of benchmarking and world class techniques to improve their businesses profitability, their capabilities and their performance. Enterprise Irelands experience with benchmarking and best practice, working with Irish companies, shows that this approach works and leads to improved competitiveness. Case studies are presented throughout this book, outlining the results achieved by Irish companies using the tools. The challenge is for more businesses to adopt these tools and to make their own improvements in their operations....
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