This book simply and elegantly demonstrates how t... more

This book simply and elegantly demonstrates how to measure performance improvement. It deserves a place on the shelf of practitioner and client alike.At last, a book about improving human performance that demonstrates what we say we do: influence measurable improvement. In the foreword, Dr. Carl Binder describes Case Studies In Performance Improvement: Getting Results as an attempt to recapture the cultural value of objective measurement and data-based decision making from our roots.... The data presented in this book is real, succinct, and thoroughly interesting.Using a simple case presentation style, Case Studies In Performance Improvement: Getting Results describes 22 specific applications of performance improvement. Each case includes the problem or opportunity prompting the need for action; a description of the intervention; and most importantly, documentation of the interventions impact in simple graphical form. This graphical display of performance data illustrates an important point: performance improvement is about measurable performance results, and documenting performance results can and should be very simple.... less

This volume is a complete collection of essays on... more

This volume is a complete collection of essays on leadership, ethics, and integrity. The contributors are distinguished men and women from different backgrounds. They discuss the ethics of leadership from a variety of perspectives those of policy-makers, educators, military leaders, philosophers, jurists, and clergy.Many of these essays discuss great leaders of the past and the moral decisions they faced. Several are very well known, such as Abraham Lincoln and his understanding of moral truths, and the controversial decision by the Allies to bomb civilian sites in Germany in World War II. Others present such little-known examples as the German general who disobeyed his superiors to save Paris from total destruction in World War II, and the young Air Force Second Lieutenant who died in action during his third consecutive tour of duty in Vietnam. Still others discuss gross ethical failures, such as ethnic cleansing in the Balkans.Finally, and perhaps most importantly, these essays discuss our future: How can we instill a sense of integrity and responsibility in tomorrows leaders?... less

New Reformated EditionThe Mind of J Krishnamurti ... more

New Reformated EditionThe Mind of J Krishnamurti is a must read for those who want to know the brilliant mind of J. Krishnamurti. Call him what you like, a philosopher, theosophist, psychologist, spiritualist or a teacher he has carved a place among the greats. The book contains a collection of commentaries, reviews and evaluations of his thoughts. It is a compendium perceived and understood by his many admirers among who were Aldous Huxley and Henry Miller.... less

The recent terrorist attacks in the United States... more

The recent terrorist attacks in the United States and their repercussions for the travel and leisure industries have focused more attention on tourism safety and security issues than ever before. The impact on tourism destinations and businesses, as well... less

Our environment can be defined as the physical, c... more

Our environment can be defined as the physical, chemical, and biological world that surrounds us, as well as the complex of social and cultural conditions affecting an individual or community. This broad definition includes both the natural world and the built or technology environment, as well as the cultural and social contexts that shape human lives. This encyclopedia will help corporate professionals that face the responsibility of handling both environmental policy/issues and occupational safety issues within organizations.Volume 1:Plastic Wastes Management, Control, Recycling and Disposal Provides a technological review of the plastics industry, production and consumption statistics, definitions of major end use markets, and disposal paths for plastics.Volume 2:Medical Waste Management and DisposalThe results of EPA studies to characterize the types, numbers, and sizes of medical waste generators; and the types and amounts of regulated medical waste generated.Volume 3:Hazardous Materials and Waste ManagementIt provides an overview of both the technology and compliance requirements that will assist environmental managers in addressing facility management of hazardous wastes, pollution control, and waste minimization.Volume 4:Approaches to Implementing Solid Waste Recycling FacilitiesRecycling programs have to be responsive to public needs and provide legitimate environmental justification. Recycling and solid waste managers job is getting complex and challenging. This volume will provide a basis for the development of judgement that will be critical in recycling decision-making.... less

This timeless collection of prize articles includ... more

This timeless collection of prize articles includes the most respected authorities on personal and professional development. From Montel Williams to Katharine Graham to William Bennett, youll read about how youas well as every other personpossess the potential to improve the quality of your life, how facing obstacles is always better than running from them, and how taking risks is fundamental to personal growth. This insightful and inspiring book will help you in six areas: taking initiative, defining direction, meeting challenges, making progress, developing your career, and improving continuously.... less

A step by Step Illustrated GuideRevised & Updated... more

A step by Step Illustrated GuideRevised & UpdatedBabies Never Came with a Set of Instructions ... Until Now!Easy to use This best-selling guide to baby care is now updated with all the latest medical facts to help guide you through babys first year. The new step-by-step illustrated instructions make it easy to find the information you are looking for.Thorough and up-to-date In addition to complete information on the basics of baby care, including bathing, diapering, and feeding your baby, this book offers brand-new information covering a full range of issues.... less

Lovingly known by millions around the world as Am... more

Lovingly known by millions around the world as Amma (Mother), the Hugging Saint, the Mother of Compassion, and the Mother of Immortal Bliss, the divinely beautiful Indian holy woman Ammachi has spent her adult life fulfilling her mission to share her message of love and compassion throughout the world by distributing hugs and special blessings.In 1990, psychiatrist and Amma devotee Dr. Janine Canan met Amma and, with Ammas blessing, began collecting quotations from Ammas public talks, personal dialogues, and songs. Here, Dr. Canan has translated Ammas beautiful and timeless words so that they are preserved and available for all. Included are themes such as Love, the Cure, Surrendering the Ego, and Entering the Stream of Grace. In all, Messages from Amma delivers the powerfully inspiring teachings of a modern-day saint a woman whose very life is the incarnation of love.... less

75 PEOPLE WHO CHANGED THE WORLD is a wonderful, p... more

75 PEOPLE WHO CHANGED THE WORLD is a wonderful, provocative collection of short biographies of reformers, scholars, martyrs and mystics of many faiths who shook up religious thought and practice in the twentieth century. The short profiles make interesting reading and, often, discovery and the quotations and bibliographies following each profile make this an even more valuable resource. Its an admiring and instructive survey of influential spiritual practitioners and pioneers. A celebration of the human spirit, ideal for both seekers and believers, the curious and the passionate, thinkers and doers, 75 People Who Changed The World is an authoritative guide to the most creative spiritual ideas and actions of the past century a challenge for us today.... less

Get The Best From Yourself, Your Co-Workers, & Yo... more

Get The Best From Yourself, Your Co-Workers, & Your Staff.Are your employees driven to excel... or comfortable just doing enough to get by? As a manager or supervisor, youve probably found that one of your toughest challenges is motivating your people to deliver exceptional performance. In this handbook, you'll discover how to improve employee motivation through five key areas: team-building, communication, delegation, recognition, and financial incentives. Youll learn what works and what doesnt in todays volatile, ever-changing business environment.... less