An emotionally intelligent communicator is a more... more

An emotionally intelligent communicator is a more successful manager.Emotionally intelligent people communicate better and more successfully than their emotionally unaware counterparts. The good news is that emotional intelligence, or EI, can be learned. This book explains how. Eaton & Johnson reveal how to manage yourself better and how to improve your listening skills so that you respond more constructively to others. Find out how to develop empathy, manage conflicts and create win/win situations. Improve your EI and you will significantly improve your professional and personal life.... less

Managing In A Strategic ContextThis new text has ... more

Managing In A Strategic ContextThis new text has been designed for students taking modules in the business environment or business context areas of an HR or Business Degree Programme. It is written to cater for both undergraduate and postgraduate level modules as it covers all the standard subjects normally included in such modules.Presented and written in an easy to use format, for students with little or no prior knowledge of the subject area, the text enables students to gain key knowledge of the environmental influences economic, social and legal that are essential in developing an understanding of business strategy at every level.... less

Winston Churchill was querulous, childish, self-i... more

Winston Churchill was querulous, childish, self-indulgent, and difficult. But he was also brilliant, tenacious, capable and one of the most influential men in history. This book gives a brilliant and narrative account of Churchills astounding career that is unmatched in its shrewd insights and its unforgettable anecdotes. He captivated the world with his speeches and his writings.Born to an aristocratic family, young Winston was whisked off to boarding school at an early age and left in the care of a nanny, Elizabeth Everest. From a very young age, Churchill believed he was destined to play a great role in the life of his nation, and he determined to prepare himself. This book also covers Churchills leadership during the war, especially at the outset, when England stood alone and in imminent danger of defeat.... less

One of the noblest and most useful tasks to which... more

One of the noblest and most useful tasks to which we can commit ourselves is a greater understanding of how and why people believe as they do. What people believe and why they believe it profoundly influences the way they act. Religious beliefs and cultural assumptions are often so intimately intertwined that it is rarely, if ever, possible to disentangle them.The Handy Christianity GK Book is an easy-to-use comparative guide for anyone seeking a basic understanding of Christianity. In this book you will find answers to questions related to history, leaders, organization, symbols, beliefs, membership, and much more.... less

One of the noblest and most useful tasks to which... more

One of the noblest and most useful tasks to which we can commit ourselves is a greater understanding of how and why people believe as they do. What people believe and why they believe it profoundly influences the way they act. Religious beliefs and cultural assumptions are often so intimately intertwined that it is rarely, if ever, possible to disentangle them.The Handy Daoism GK Book is an easy-to-use comparative guide for anyone seeking a basic understanding of Daoism. In this book you will find answers to questions related to history, leaders, organization, symbols, beliefs, membership, and much more.... less

One of the noblest and most useful tasks to which... more

One of the noblest and most useful tasks to which we can commit ourselves is a greater understanding of how and why people believe as they do. What people believe and why they believe it profoundly influences the way they act. Religious beliefs and cultural assumptions are often so intimately intertwined that it is rarely, if ever, possible to disentangle them.The Handy Confucianism GK Book is an easy-to-use comparative guide for anyone seeking a basic understanding of Confucianism. In this book you will find answers to questions related to history, leaders, organization, symbols, beliefs, membership, and much more.... less

How to Work for an Idiot is the confession of a r... more

How to Work for an Idiot is the confession of a recovering I-Boss (Idiot Boss). After decades of writing and consulting, John Hoover, also known as Dr. John, finally realized that the vast majority of people he kept trying to energize, to motivate, and to enlighten were, wellidiots. He also realized that he was an idiot for trying to change them. Instead, he has decided to enlighten you, the poor schlubs, who actually must continue working for these Idiot bosses. You cannot change them. You cannot challenge them. And no, you cannot practice anything on them you saw on CSI or even CSI: Miami. But, you can survive them, even thrive under them, if only you know how to deal with them.So, despair no longerthis book offers hope for the spirit, strategy for the mind, and the essential ins-and-outs of dealing with an Idiot boss. And it wouldnt hurt Idiot-bosses themselves to take a look at what Dr. John says in this book.... less

This book is a practical guide to a key aspect of... more

This book is a practical guide to a key aspect of effective management communication. Communication plays a very important role in any organization. The success of mangers depends, primarily, on their ability to communicate with people for whom they are responsible, first what they need to do and second the importance of doing it. Effective communication increases the commitment and motivation of the workforce. This book reviews various proven methods of communication that any manager can adopt.... less

Too often the practice of good management at the ... more

Too often the practice of good management at the front-line level is overlooked in favour of technical or professional competence. The message of this book is that leadership, communication and problem solving skills lie at the core of the supervisors role. It clarifies the role and responsibilities of a supervisor and gives guidelines on how to make it happen in practice. Even the experienced supervisor will find some useful benchmarks to measure his performance and development as an effective leader.... less

Leadership matters. It makes a difference to the ... more

Leadership matters. It makes a difference to the way your organisation performs and the way it is perceived by employees and outsiders alike. John Adair is the UKs leading leadership guru and is regularly listed as one of the most influential management thinkers of all time. His work on Action Centred Leadership, with its simple but powerful three circles model of task, team and individual, has shaped leadership training for more than a generation. In this book he has distilled a lifetimes work to help you develop leadership within your organisation from board level right through to team leaders.For the first time he tackles the issue of whether his ideas, which began life in a military environment in the 1960s, can be transferred to the modern workplace. With case studies from Mitsubishi, The University of Surrey Engineering Department and a not-for-profit foreign development programme operating in Armenia, Adair comprehensively shows that his methods are being applied successfully in all types of organisations, in all types of cultures and at all levels of leadership.... less