Whether the context is recruitment, appraisal, co... more

Whether the context is recruitment, appraisal, counselling or grievance, all managers conduct interviews with their staff from time to time. But these managers are rarely offered any systematic training. In this book Leslie Rae, an experienced interviewer and trainer of interviewers, describes an approach that can be applied across a wide range of situations. The book introduces the key techniques of interviewing and shows how these techniques can be put to effective use in specific type of interviews.... less

Lesly's HANDBOOK OF PUBLIC RELATIONS AND COMMUNIC... more

Lesly's HANDBOOK OF PUBLIC RELATIONS AND COMMUNICATIONS has been the most comprehensive and widely used PR reference. It offers the latest and best ideas and thinking from the leaders in public relations. In this edition, Philip Lesly draws together a panel of internationally renowned experts to create an invaluable, worldwide industry guide.... less

Are you always short of time? Here is sound advic... more

Are you always short of time? Here is sound advice for anyone who needs to develop practical time management skills. It is designed to help any busy person, from any walk of life to use his or her time more effectively. Not only does it explain how to get more things done, it shows how your self-esteem will improve in doing so.... less