Employees are increasingly putting themselves wel... more

Employees are increasingly putting themselves well ahead of their work, and many businesses are struggling to find ways to meet effectively employees needs. This book offers practical, down-to-earth solutions that human resource and general managers can use to reenergise their employees (and themselves!). This book is a wake up call for real people managers from the get real school of management.... less

A unique reference for anyone involved in import,... more

A unique reference for anyone involved in import, export, transportation and the associated documentation. There are of course a huge number of codes and regulations governing international trade finance, many laid down in ICC documentation and provides a simple explanation. In addition it features many terms concerned with international shipping rules and duties applicable in certain parts of the world.... less

A unique reference for anyone involved in import,... more

A unique reference for anyone involved in import, export, transportation and the associated documentation. There are of course a huge number of codes and regulations governing international trade finance, many laid down in ICC documentation and provides a simple explanation. In addition it features many terms concerned with international shipping rules and duties applicable in certain parts of the world.... less

Performance management is about directing and sup... more

Performance management is about directing and supporting employees to work as effectively and efficiently as possible in line with the needs of the organisation. We achieve effective performance management through a variety of tools and interventions at different levels in the organisation. These may include: strategic planning the definition of organisational goals, priorities and values the identification and application of appropriate performance goals and measures for the organisation, for key processes, for functions, and for individual employees appraisal personal development planning learning and development activities various forms of performance-related payThis book aims to help managers by developing a co-ordinated model of performance management that reflects both corporate objectives and key organisational interdependencies. The book is constructed to reflect the process that must underpin strategic performance management.... less

Being a coach is a complex job - maybe you feel y... more

Being a coach is a complex job - maybe you feel you could do with a coach yourself. Whether you are an experienced coach or just starting out, a specialist consultant or a coaching manager, this book will help you to become better and to enjoy it more. And ultimately, it will help you to help the people you are coaching to improve their performance, which, after all, is why you became a coach in the first place.... less

America top legal reporters share stories from in... more

America top legal reporters share stories from inside the supreme court... less

The internationally acclaimed sex researchers Wil... more

The internationally acclaimed sex researchers William H. Masters, Virginia E. Johnson and Robert C. Kolodny produce here for the first time a comprehensive, warm and highly readable survey of their findings. The remarkable range of complexities biological, psychological and social, make up human sexuality. And best of all, the authors describe how to use this information to heighten the quality of your intimate relations. They explore current research on the nature of love, the meaning of sexual fantasies and common problems people having in attaining and maintaining sexual intimacy.... less

An emotionally intelligent communicator is a more... more

An emotionally intelligent communicator is a more successful manager.Emotionally intelligent people communicate better and more successfully than their emotionally unaware counterparts. The good news is that emotional intelligence, or EI, can be learned. This book explains how. Eaton & Johnson reveal how to manage yourself better and how to improve your listening skills so that you respond more constructively to others. Find out how to develop empathy, manage conflicts and create win/win situations. Improve your EI and you will significantly improve your professional and personal life.... less

In manufacturing we are faced with challenges eve... more

In manufacturing we are faced with challenges every day. Polarity management allows us to distinguish between a problem to solve or a conflict to manage. It is a powerful tool that is useful at all levels, from top management to first line employees, and can help to reduce stress, increase productivity and improve effectiveness. Polarity, as a tool for both understanding and change, has become part of everyday practice.... less

The pricing of goods and services within a multi-... more

The pricing of goods and services within a multi-divisional organization, particularly in regard to cross-border transactions, has emerged as one of the most contentious areas of international tax law.This is due in no small measure to the rise of transfer pricing regulations as governments seek to stem the flow of tax revenue overseas, making the issue one of great importance to multinational corporations.This thoroughly practical work provides guidance on an array of critical transfer pricing issues.The guides relevance is further enhanced by the inclusion of 11 country chapters covering domestic transfer pricing issues in a variety of key national jurisdictions.... less