Far from being the latest management fad, compete... more

Far from being the latest management fad, competency frameworks focus on how people do their jobs and will always lie at the heart of people management activities.For many of us, devising competency criteria used to be an area best left to experts. But now, the authors have succeeded in demystifying the whole competency debate, giving a thoroughly straightforward and practical guide which will be welcomed by everyone who needs to know more about the crucial role competencies play in management today.The authors begin by guiding the reader through all the stages of developing a core competency framework. They outline the principles and quality standards necessary to ensure the framework is effective across the whole business, easy to use, well defined, relevant and fair.... less

Clearly, the ability to motivate others (and your... more

Clearly, the ability to motivate others (and yourself) is crucial for top performance. At times it can seem like balancing on a tightrope get it right and the rewards benefit everyone; get it wrong and you can end up with low morale, poor performance and a badly disaffected workforce. What triggers motivation in one individual may have a negative effect on another. This major new book eliminates the hit-and-miss element by providing a comprehensive overview of motivational theory and its applications at work. First, the authors explore the core and related motivation theories from Maslows Hierarchy of Needs and Herzbergs Hygiene Factors to Expectancy, Goal-setting and Reinforcement. Each is presented in a clear and highly readable format with critical commentary on its relevance and character illustrations to bring theory to life. Next they proceed to look at key organisational activities such as job design, reward, communication, managing teams, setting objectives and dealing with poor performance. For each they highlight the relevant theories and, with the help of real-life examples drawn from a wide range of settings, show how they translate into practice.... less

10 Volumes This encyclopedia will provide you wit... more

10 Volumes This encyclopedia will provide you with proven techniques and guide you through the process of training and performance management by giving you an essential overview of various methods that are best suited for your organization.Vol. 1: Managing Performance (Michael Armstrong & Angela Baron)Vol. 2: Evaluating Training (Peter Bramley)Vol. 3: Reward Management In Context (Angela Wright)Vol. 4: Developing Effective Training Skills (Tony Pont)Vol. 5: Appraisal (Clive Fletcher)Vol. 6: Organizational Performance (Editors Johnson, Redmon & Mawhinney)Vol. 7: The Job Evaluation (Michael Armstrong & Angela Baron)Vol. 8: The Motivation (Sarah Hollyforde & Steve Whiddett)Vol. 9: Training Interventions (Margaret Anne Reid & Harry A. Barrington)Vol. 10: 360 Degree Feedback (Peter Ward)... less